SUNY Cortland - Student Development Center - Counseling Center - Frequently Asked Questions
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Student Development Center

Counseling Center

Frequently Asked Questions

Who can use counseling?

We believe that anyone can use counseling. Life in general and college in particular can, at times, be a hassle. It is those times, when you're down, that the objectivity of another person can be useful.

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What can counseling do for me?

A reasonable question: who likes to waste time? No one likes to hear something already known or to receive a condescending pat on the back. Of course, we are slightly biased on the subject, but that's not what we try to do. Counseling is a way for us to help you solve your own problems. It involves a lot of SELF-direction. That means, although we may assist, most of what happens during counseling depends on you.

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What happens after I walk through the door?

You'll find yourself in our waiting area where you will be met by our receptionist. You can either make an appointment for a future time with a specific counselor, or, if it is an emergency, you can be seen on a walk-in basis as soon as a counselor is available. Counselors have their own offices so that you may talk in comfortable privacy. On the average, an interview lasts about one hour, with you determining how your counselor may decide to plan other appointments.

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Is it confidential?

The counseling center relationship and what we share is kept confidential. It is part of our professional obligation. The only legal exception to confidentiality is when clear and imminent danger exists for you or others. In those circumstances the counselor must take reasonable personal action to insure safety and survival.

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Do I have to take any tests?

That's your choice. "Test" is a misleading word and often holds a lot of negative connotations for students. The instruments we have available are not what you might find in classes. Rather, they are general assessments of interests, aptitudes, abilities, and methods of personal/social adjustment. There aren't any grades-they're not even pass/fail! They are simply tools to help you better understand different aspects of yourself.

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Are there self-help resources available on the Web?

Of course there are! But, if things just seem to be too much, don't hesitate to stop in and see us or just give us a call. We're here to help.

The site www.campusblues.com not only helps with those hard to handle issues, but does so with the college student in mind.

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