SUNY Cortland the online guide Financial Advisement, we are more than just financial aid!
Site search

Frequently Asked Questions

The Financial Advisement Office staff is available to help you finance your college education at SUNY Cortland . Here are some questions we frequently receive from students and their families:

Why is your office called “Financial Advisement” instead of “Financial Aid’?

When most students and families hear the words “financial aid,” they think of grants for low-income families. While we certainly process education grants, our office provides many more options to assist all students and families in financing a SUNY Cortland education. We also work to educate our students on many financial topics unrelated to student aid; including banking basics, credit cards, credit scores, and identity theft.

I don’t think I’ll qualify for financial aid.  Should I bother applying?

Yes. At the very least, you will be able to borrow a low-interest federal student loan. In order to receive a federal student loan, you must complete the FAFSA Application.

Is it too late to apply for financial aid?

Probably not. Our deadline for filing the FAFSA is the first of March each year (prior to the beginning of the aid year). We will continue to accept applications after the March deadline and throughout the aid year, but late applicants may miss out on many of the aid and scholarship programs. Remember that the FAFSA takes a few weeks to process. We are not able to retroactively process financial aid after the end of the school year or after a student has ceased attending for any reason.

What is the SUNY Cortland ’s Federal School Code for my FAFSA Application?

The Federal School Code for SUNY Cortland is 002843.

If my parents are divorced or separated, which parent should complete the FAFSA?

You should answer the FAFSA questions using information about the parent that you lived with more during the past 12 months. If you did not live with one parent more than the other, give answers about the parent who provided the most financial support for you (e.g. money, gifts, loans, housing, food, clothes, medical expenses). Child support payments from your other parent will be taken into consideration, and information about the income and assets of any stepparent must also be provided. We realize that these situations can be sensitive and complicated. Please feel free to discuss your individual circumstances with your Advisor. All information will remain confidential.

My family’s financial situation has changed since last year. What do I do?

You should submit a letter to your advisor in the Financial Advisement Office describing the change. You should also provide documentation of the change. We will review the new information and possibly recalculate your financial aid eligibility. A change in a family's financial situation can be reviewed at any time during the academic year. Please note that we must receive this information in writing in order to properly document any change to your aid eligibility.

My Student Aid Report (SAR) indicates that I have been selected for verification. What does this mean?

Approximately 30 percent of all aid applicants are selected to complete a process called Verification. Applicants are selected by the Federal Processing Center when a FAFSA is processed or when subsequent changes are made to the FAFSA data. Financial aid offices are required to collect and review tax documents of selected applicants. Once our office has reviewed your application, you will be notified of the required documents for verification. This process is to ensure that the financial aid awarded is based on accurate information.

Will I be eligible for the same amount of financial aid at every college?

Your “need” for financial aid is determined by subtracting what your family can afford to pay (your “expected family contribution”) from the costs of attending each college you are considering. The amount you can afford remains constant in each case, but since each college has different costs, your “need” may vary from one college to another. The most expensive colleges will tend to offer you the most aid in order to assist in meeting higher costs. 

I have just been notified that I will receive a scholarship from my high school. How will this scholarship affect my financial aid?

Congratulations! We encourage students to apply for scholarships awarded by private organizations. This is an excellent source of funding and may reduce a student's need to borrow. In most cases, no alteration to a student's financial aid is necessary. If we are required to amend the financial aid package as a result of receiving an "outside scholarship," we will make every effort to reduce the student's loan before reducing any grants or SUNY Cortland Scholarships.

Please send us a copy of the notification of your scholarship so that we can defer (pre-credit) your billing statement by the amount of your anticipated scholarship. Any scholarship checks you receive should be sent to the Financial Aid Advisement Office. We will insure that the scholarship is credited towards your charges in the Student Accounts Office.

Do I have to re-apply for financial aid next year?

Yes, you have to reapply for financial aid each academic year. The paper applications are usually available mid-late December, and the web application is available in early January. Remember that our deadline is at the first of March.

Am I eligible for work-study?

If your financial aid package includes a work-study award, you are eligible. If your package does not include work-study, you should first check with your financial aid advisor during the first few weeks of the semester to find out if you qualify and to see what positions are available. If you are not eligible for work-study, but are still interested in employment opportunities on and around campus, please visit the Student Employment Office located inside the Career Services Office in Van Hoesen Hall.

What happens to the extra money once my bill is paid?

All financial aid disburses through the Student Accounts Office. Once a student's college bill is paid, any additional funds will be given to the student in the form of a “refund” check. Refund checks are cut at different times during the semester depending on when the funds arrive, but no sooner than Tuesday of the second week of the semester.

When will my financial aid arrive?

As long as you follow up with all the necessary financial aid processes on Bannerweb, your aid should pay through to the Student Accounts Office in a timely fashion. Different types of aid pay during different times of the semester.

How do I apply for TAP?  Can I get an application from your office?

Student's must first file a FAFSA application and indicate on the application that they are a New York State resident. If filing the FAFSA online, the opportunity to apply for TAP will be included at the end of the FAFSA application process. Otherwise, the student should receive a postcard in the mail a few weeks after submitting the FAFSA with instructions on how to apply for tap on-line. Students with TAP application questions should call the NYS Higher Education Services Corporation at: (888) 697-4372.

Why do I have a room and board allowance on my award letter even though I live off campus?

All students have a room and board allowance regardless of whether they live on or off campus. If a student lives on campus, he/she is living in a residence hall and eating at the campus dining hall; and the charges for these privileges are built into the cost of attendance at the College. If a student is living off campus, he/she will need to pay rent and buy groceries. Aid eligibility is calculated using an average cost estimate for on- and off-campus students.

Why is my Stafford loan amount on my award letter different from the amount on my billing statement?

Stafford Loan lenders and guarantee agencies charge up-front fees of up to 2% that are deducted from the loan disbursement (up to 4% on PLUS loans).   The award letter and financial aid information on BannerWeb include the gross amount of the loan, but the billing statement will include the net loan proceeds.

How do I apply for a SUNY  Cortland scholarship?

Visit this link for more information about scholarships at SUNY Cortland.

What options do I have when paying off the rest of my bill after financial aid is applied?

In addition to the many financing options available through the Financial Advisement Office, the college also offers a monthly payment plan through the Student Accounts Office. Information on the payment plan is included with each billing statement, or is available through this link: Student Accounts Office.

What if the amount of aid that I have been awarded is not enough to cover all my needs?

Once you have received your award package and determined that you will need additional assistance you should contact the Financial Advisement Office and speak with your Financial Aid Advisor. Your Financial Aid Advisor can talk with you about alternative financing options and help you find what the best deal is for both you and your family.