- WHO WILL I SPEAK WITH ABOUT MY PROBLEM/CONCERN? You will first speak to the Coordinator of the EAP Program, Mary Saracene. You may reach her by calling her at the numbers listed below. Mary will assess each individual situation and make an appropriate referral.
- HOW DO I PAY FOR FURTHER COUNSELING OR ASSISTANCE IF I NEED IT? Most employees have insurance to assist in paying for necessary services. The EAP Coordinator will assist you in answering questions regarding insurance.
- IS EAP ASSISTANCE CONFIDENTIAL? Yes. Any information regarding your situation is kept completely confidential. The EAP Coordinator recognizes the sensitivity of personal situations and will not release any information regarding an employee's problem or concern.
- IS MY SUPERVISOR NOTIFIED? A supervisor is not notified when an employee voluntarily comes to EAP for help. Your information is confidential! If a supervisor refers an employee to EAP, the supervisor is only told that you have contacted EAP, but is not told of any details regarding your situation.
- WHERE WOULD I BE MEETING SOMEONE TO DISCUSS MY SITUATION? Often, employees will go to Mary's Office in in Miller Building, Room 301 to discuss their situation or concern. If an employee is not comfortable meeting there, the Coordinator will meet the employee in the EAP Office in the basement of the Miller Building, Room 20.
For additional information about the Employee Assistance Program, please call Mary Saracene, Coordinator, at (607) 753-2523. A 24-hour answering machine may be reached at (607) 753-5777 Miller Building, Room 20. Office hours are by appointment. Mary may also be reached by e-mail at: saracenem@em.cortland.edu.