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Administration
George VerDow x4120
Kate Hudson x4115
CMS staff is committed to providing the best service possible. We encourage you to let us know if we are meeting your instructional needs. We also make every effort to stay abreast of new technologies. If you have a request that is not expressed within the following service descriptions, please call us for a consultation. If you have additional suggestions or concerns please do not hesitate to call.
Media Operations
Hailey M. Ruoff x4799
Media Equipment Delivery and RetrievalCMS staff assigns the highest priority to equipment requests for on-campus instructional use. To guarantee deliveries, at least 48-hour notice is required.
Media Equipment Loan (over the counter)
Faculty and staff may borrow on a walk-in, first come, first served basis, portable media equipment from the CMS office in Miller 007 during normal business hours. Students needing equipment for class use must make requests through their instructor only. CMS will guarantee the availability of a particular piece of equipment with a 48-hour advance notice.
Specialized Multimedia and Computer Display
CMS will troubleshoot all computer hardware/software problems related to presentation display both in and out of the classroom environment. CMS requires a one week notice to accommodate multimedia presentation applications for all setups.
Classroom Assistance
For immediate assistance with a classroom problem, please call ext. 4799.
Classroom Computer Support
Pat Wright x4828
Classroom Software Installations
All software installed in technology classroom computers must comply with SUNY Cortland's copyright policy on software. Information Resources' supported software has been installed on all technology classroom and cart computers. Any personal data files that you saved on any classroom computer may be removed at any time. Users are not allowed to install software (including most book CD's) on any classroom computer. All requests for specialized software installations must comply with Information Resources Software Policies. If you have any questions or comments, please contact Pat Wright in Academic Computing Services.
Distance Learning
Robert Babcock x4894
Distance Learning Classrooms and Video ConferencingClassroom Media Services sends and receives classes to and from other campuses in its full multimedia distance learning classroom, located on the second floor of Sperry Center. Through the use of distance learning technology, SUNY Cortland offers courses to on and off-campus students. Full technical support is available to faculty who teach distance learning courses. The distance learning classrooms are outfitted with a variety of multimedia equipment. These facilities also can be scheduled for videoconferencing events such as administrative meetings, interviews, or professional development.
Playback of Video Recordings through the Campus Cable Network
CMS provides distribution of video materials including live off-air and satellite programming in rooms throughout campus. All academic and administrative buildings are served by a 63 channel cable televsions system originating on the 3rd floor of the Sperry Building. Most classroom spaces are configured to receive this signal. Requests for services should be made at least 48 hours prior to their use.
Off-Air, Satellite, Teleconference Recording, and Video Duplication
CMS records, duplicates and distributes programs for faculty classroom use in compliance with copyright guidelines. Requests for this service must be made at least 48 hours in advance.
Technical Services
Brad Snyder x4117
Media Equipment RepairTechnical Services coordinates hardware repair and maintenance for all CMS equipment. Departments can call or e-mail Brad Snyder for assistance with broken departmentally owned media equipment. If it is determined that the problem is more than minor we will recommend the most cost effective and reliable vendor to expedite the repair.
Campus Built-in Sound Systems
Technical services will respond to problems that may arise with sound systems located in Sperry Center, Moffett Gym, Park Center (ice arena, gym, and pool), Lusk Fieldhouse, and Davis Field.
Media Equipment Purchase and Consultation
Faculty may consult with CMS on the various types and models of equipment best suited to their needs.
Technical Design
CMS will assess your instructional media system needs and recommend the appropriate system to meet your requirements. Technical Services has expertise in the following system design categories: audio, video, multimedia classroom, cable television, satellite and distance learning.
