LOG INTO YOUR MAILBOX

·          Press 431

·          Enter your new password, then press #

·          Enter your new password again, then press #

LOG INTO YOUR MAILBOX

·          Press 423

·          Press 1 to switch between full and brief menus

LOG INTO YOUR MAILBOX

·          Press 411

·          Press 3 to record a greeting

·          Enter Greeting number

·          Press 1 to re-record

STANDARD GREETING

This greeting plays during your work hours.  This greeting plays unless it is overridden by another greeting.

CLOSED GREETING

This greeting plays during your non-business hours.  This greeting overrides the standard greeting during non-business hours.

ALTERNATE GREETING

This greeting plays to indicate special circumstances.  The alternate greeting overrides all other greetings

LOG INTO YOUR MAILBOX

·          Press 1 to play new messages

·          Press 3 to play old messages

DURING A MESSAGE:

·          Press 1:   Repeat

·          Press 2:   Save

·          Press 3:   Delete

·          Press 5:   Change Volume

·          Press 7:   Reverse

·          Press 8:   Pause or continue

·          Press 9:   Fast-forward to end

·          Press *:   Cancel or back up

·          Press #:  Skip or move ahead

AFTER A MESSAGE:

·          Press 1:   Repeat

·          Press 2:   Save

·          Press 3:   Delete

·          Press 4:   Reply

·          Press 5:   Forward Message

·          Press 6:   Mark as new

·          Press 7:   Reverse

·          Press 8:   Deliver fax/email to a fax phone

·          Press 9:   Hear summary

·          Press *:   Cancel or back up

·          Press #:  Skip or move ahead

LOG INTO YOUR MAILBOX

·          Press 2

·          Enter the Unity Conversation Address

·          Press  # to record message

·          Press  # to send message or 1 for message option 

MESSAGE OPTIONS:

·          Press 1 to change addressing

·          Press 2 to change recording

·          Press 3 to set special delivery

·          Press 4 to review message

To simply leave a message

·          Dial *

·          Enter the mailbox number of the person to whom you want to leave the message. You will hear either the person’s name or mailbox number. Leave your message and hang up.

TO TRANSFER A CALLER TO VOICEMAIL:

·          Activate Transfer feature

·          Dial *

·          Enter mailbox number,

·          Complete Transfer feature

TO CALL FORWARD TO VOICEMAIL:

All calls can be forwarded to your mailbox by activating call forward to Ext. 5555. The caller will receive your greeting and leave a message.

VOICE MAIL USER GUIDELINES

Voice mailbox management is the responsibility of the user. The listed items should be used and reviewed on a regular basis.

·          Review current messages and discard in a timely manner

·          Respond to voice mail messages promptly (within 2 hours is recommended)

·          Encourage callers to leave detailed messages, not just their name and number

·          Take the time to update and review your personal greeting, reflecting your current location, meetings, sick time, vacation, etc.

·          When out of the office, check your voice mail on a regular basis.

·          Change your password periodically for security and privacy.

Redesigned by Lucas MeoHenry